Trade Talks – Unlocking Efficiency with LNS Digital Tools
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Have you ever needed a machine document, spare part, or quick support and weren’t sure where to start?
LNS offers several digital tools that bring helpful resources together in one place, making it easier to find information when you need it. Whether you’re searching by machine serial number, looking up spare parts, or trying to access manuals, invoices, or service requests, these tools are designed to simplify the process.
In this Trade Talk, we highlight three digital tools that many customers may not realize are available. Each built to help you find answers faster and keep your equipment running efficiently.
Read the full PDF or watch the video to learn more.
LNS Digital Tools (click to try or register today)
What is it – The Helen S Chatbot offers a quick and convenient way to connect with us online.
What it Provides – The Helen S Chatbot provides users:
> Ability to ask a question online regarding our products and services with answers returned instantly
> If Helen S can’t answer your questions, users can seamlessly open up a service ticket right from the screen
> Chatbot requests are monitored remotely to ensure all unanswered submissions are picked up by our respective teams
What is it – one place for easy access to all things LNS. Each section clearly labeled and details below.
> Products – specs, descriptions, brochures, manuals, how to videos and troubleshooting guides
> Peripherals – open a service ticket, machine configuration and connectivity
> Orders – product pricing, tracking information, order confirmations. downloadable confirmations, request to change address, date change, cancellation and install request.
> Invoices – invoice details, downloadable invoices, tracking and delivery information
> Tickets – current status of open tickets, view detailed service reports, and cancel an open ticket if needed
What is it – one place for easy access to parts for your LNS machine.
Search for parts by serial number, part number or product category.
View part images, description, pricing and availability before adding to your cart.
Discover our product ranges:
